20th March 2003
The UK aviation industry must focus on the needs of disabled people and work to achieve access for all, says Transport Minister John Spellar.
A new voluntary code of practice targets the needs of individuals with a disability from the moment they book their flight to their return journey home. It provides a comprehensive resource for the travel industry to follow.
Recommendations cover booking a flight, travelling to the airport and using facilities within the terminal building and on aircraft.
Accompanying the code is a guide for disabled passengers produced by Government advisers the Disabled Persons Transport Advisory Committee (DPTAC).
Said John Spellar, "A lack of information and confidence are often the biggest barriers disabled people face when they travel. These documents address those issues."
Access to Air Travel for Disabled People can be found at the DfT website
or by contacting the Department for Transport at Disability Policy Branch, DfT Mobility and Inclusion Unit, Zone 1/18, Great Minster House, 76 Marsham Street, London, SW1P 4DR.
Tel: 020 7944 2914.
Fax: 020 7944 6102.
The guidance for disabled travellers can be obtained at www.dptac.gov.uk
or by writing to the
Disabled Persons Transport Advisory Committee,
Great Minster House,
76 Marsham Street,
London, SW1P 4DR.
Tel 020 7944 8011.
Fax 020 7944 6102.
Minicom 020 7944 6100.
© Copyright 2003, Multiple Sclerosis Society