More MS news articles for June 2004
June 11, 2004
Multiple Sclerosis Society
A joint initiative to help deliver improvements for disabled people
in health and social care settings has been launched by Health Secretary
John Reid and Chair of the Disability Rights Commission Bert Massie.
The Action on Disability Partnership Framework will help the NHS comply
with the Disability Discrimination Act. This says service providers must
not discriminate or provide a poorer quality of service to disabled people
because of their disability.
The Framework includes:
working with the new health and social care inspectorates to develop approaches
for evaluating the quality of services for disabled people;
the design and delivery of a disability equality training strategy for
the NHS workforce
guidance and support for Primary Care Trusts on improving services for
disabled people; and
The leaflet suggests practical measures NHS staff in Acute Trusts, Ambulance
Trusts and Mental Health Trusts can take to improve disabled people’s experience
of hospital services.
an easy-to-use leaflet for hospital staff called 'You Can Make a Difference
- Improving Hospital Services for Disabled People'.
Check how the service user wishes to be examined e.g. remaining in their
Avoid using complicated language or jargon when giving a diagnosis or explaining
a treatment procedure and take time to explain it.
Avoid further impairing disabled service users - a badly placed intravenous
drip can prevent someone using sign language.
Said John Reid , "By working closely with the Disability Rights Commission
we will be better able to deliver on our joint aim to improve the experiences
of all disabled people, both service users and employees, in the health
and social care system."
Regularly seek to audit the way in which services are delivered. A feedback
form can help to assess current service provision and to identify areas
Mr. Massie added, "One third of all people using NHS services are disabled.
Ensuring that they are able to use health services in the same way as everyone
else is vitally important. The framework we have developed with the DoH
provides clear steps for front line NHS staff to take to meet their obligations
under the DDA and with it deliver high quality health care to all who need
Copyright © 2004, Multiple Sclerosis Society