More MS news articles for June 2000

Are Employees Indifferent to Health Care Quality?

While there have been many complaints about the quality of managed health care, a new study suggests that employees are partially to blame. The study finds that employees:

Because of this, the study argues that small companies will rarely, if ever, use quality as a measure when purchasing health insurance. Rather they will look solely at price. The study suggests simplifying information on performance ratings and independently giving performance ratings on critical care. It  also recommends a national education effort on health care quality.

Source: Mark W. Legnini, Laurie E. Rosenburg, Michael J. Perry, and Neil J. Robertson, "Where Does Performance Measurement Go From Here?" Health Affairs, May-June 2000.